Has anyone ordered from Superior POD?

[eviljim]

I made an order with Superior POD on the 27th of last month for a large selection of Ganesha Games books:
Song of Blades and Heroes
Song of Wind and Water
Song of Gold and Darkness
Song of Deeds and Glory
Song of Arthur and Merlin
Song of the Splintered Lands

In an attempt to jump in the hobby feet first.
Even after giving it my customary week due to payment by Money Order sent via Snail mail I hadn't received a reply via email or any other source. Even after calling and leaving a message this week (You can never seem to reach an actual human being to converse with there just an automated system) and sending them an inquiry via their website I still don't have an answer.
Has anyone ever dealt with Superior POD?
Have you had similar issues?

[andrea sfiligoi]

Sometimes they are a bit slow to respond, that's my main issue with them at the moment. I'll drop them a mail. Please contact me by email to [e-mail] with your order data and shipping address.

[eviljim]

Thanks.
Just got an email from them today.
Looks like my order is already printed and is shipping tomorrow.
I guess updating my order status and notifying me that my payment was received kinda fell by the wayside during their website upgrade as that is how it was explained to me in the email.
I'm just glad its shipping!
Can't wait to get my books! ;D

[andrea sfiligoi]

Did you get your books? I didn't get any money from them...